Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 7 days of delivery
Ship items back to me within: 21 days of delivery
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
The shipping costs will not be refunded.
All return orders over $200 will be charged a 15% restocking fee.
Custom items do take a little extra time to create. The way that we work with custom orders is you would send us your colors, flowers, and any inspirational photos. After we receive your order we create the item and then send you pictures for approval, once we have your approval we create the rest of your order.
We recommend keeping the dried flowers in a cool dry area, away from direct sunlight. Put the bouquet in a vase or hang it upside down so it does not get flat sides.
We recommend keeping the dried flowers and accessories in a cool dry area, away from direct sunlight. You can simply keep the items in the box that you receive them in until you need them.
If you need to receive your order by a certain date please contact us and we will let you know if that is possible. We understand that life is difficult and sometimes you need it faster so we try our best to have your order delivered in time.
Dried flowers usually last for 1-3 years, after that flowers will start to fade. Keeping them in a dry cool area, away from direct sunlight will prolong their life.
Dried flowers are for indoor use only but you can use them for an outside party.
The only difference is in color. Grade A would be a brighter color than grade B.
We recommend ordering approximately 2 months before the wedding. You can also place an order and request to have it delivered at your desired time.